Case workflows with reviewer control at every stage

From documents to decisions — in one governed workflow

FlowSync automates extraction, classification, summarisation, recommendations, routing, drafting, and risk flags-while your team reviews and approves each stage output.

FlowSync automates analyst-heavy, document-driven workflows with humans approving every stage-so your team can evaluate where repeatable work can be improved.

Proof pillars you can validate fast

Built to keep analysts in control while automation does the heavy lifting.

Human-in-the-loop by design

Every stage output is reviewed and approved by assigned reviewers within a business-optimised workflow.

Integrates with your system of record

Out-of-the-box connectors for CRM/ERP and SharePoint/Drive, plus RBAC and optional Microsoft AD SSO.

Fast ROI via a 2-4 week pilot

Start with one process; scope to stage mapping to integrations to UAT readiness in weeks.

Demo preview

See how case decisions move from intake to approval in one flow.

Input

Claims, applications, statements, and supporting docs.

Stage outputs

Extraction, triage, drafts, and risk flags with reviewer gates.

Final report

Audit-ready case report and system updates.

Step 1

Evidence intake

Capture and validate submissions automatically.

Step 2

Reviewer-gated triage

Stage outputs are approved or overridden by humans.

Step 3

Decision pack

Audit-ready report and system updates in one view.

How it works: stage-based, human governed

Structured pre-assessment report + analyst commentary assistant.

1

Ingest

PDFs, Word docs, scans, and portal uploads.

2

AI work

Extraction, classification, summaries, drafts, and risk flags.

3

Reviewer gates

Humans approve or override outputs at each stage.

4

Outputs

Structured report + audit trail + updates pushed to systems of record.

What reviewers see

A structured view of every case stage output, with approval controls and an audit trail.

Reviewer workspace

  • Stage output summary and extracted fields
  • Risk flags with evidence links
  • Approve, override, or request changes per stage
  • Decision notes captured in the audit trail
Live demo
Walkthrough in your workflow

We show the reviewer workspace using your real stages and documents during the demo.

Case team use cases

Three common case journeys that benefit most from governed automation.

Claims operations

"Standardise evidence intake and see every escalation in one queue."

SME credit intake

"Automate pack QA and route high-risk applications instantly."

Legal intake

"Keep matter intake consistent and track approvals across teams."

Outcomes that map to your business case

Agree a baseline and measure the change during the scoped pilot. These are measures, not promised results.

Time

Measure analyst processing time

Rework

Track returned applications

Conversion

Compare conversion rates

Volume

Track completed cases per month

Scope

Agree pilot scope and delivery timing

Integrations that feel native

Plug into your system of record and document stores without re-platforming.

Systems of Record

CRM/ERP connectors to push and pull updates.

Document Stores

SharePoint, Drive, or S3 as the source of truth.

Identity

RBAC + fine-grained permissions; optional Microsoft AD SSO.

APIs

Webhooks/REST for custom integration points.

2-4 week pilot

Start with one case process and validate ROI quickly.

  • Scope to stage mapping to integrations to UAT readiness in weeks
  • Reviewer gates and audit trail configured per stage
  • Structured report + analyst commentary assistant delivered

Security, privacy, governance

Built to answer procurement and risk questions fast.

Deployment scope

Confirm hosting, tenancy and data location for the proposed deployment.

Data protection

Request deployment-specific encryption and key-management details.

Audit trails

Agree the events, evidence and retention needed for your process.

Model governance

Confirm model providers, data access and retention before implementation.

Hallucination controls

Tuned prompts, evaluation framework, and inspection-ready prompts.

What happens when I click?

Clear expectations, no sales ambush.

Book a guided demo walkthrough

  • Book a guided demo walkthrough
  • Optional: request a sandbox walkthrough

Book a fit check

  • 20-min discovery + light demo (fit check)
  • You leave with: implementation estimate + potential savings range

FAQ

The questions we hear most from analysts and ops leaders.

What does FlowSync automate?

Extraction, classification, summarisation, recommendations, routing, drafting, risk flags, and more-across each stage of your workflow.

Do humans still approve decisions?

Yes. Each stage is designed with reviewer checkpoints. Humans approve/override stage outputs, and those actions are tracked in the audit trail.

How do you integrate into our systems?

Out-of-the-box connectors for CRM/ERP and SharePoint/Drive for documents. We can push/pull updates to your system of record and use your existing document store.

Do you support SSO?

Confirm the identity provider, roles and SSO requirements with the team during scoping.

Where is our data stored?

Hosting region, tenancy, encryption and data transfers must be confirmed for your solution before sensitive data is shared.

How do you reduce hallucinations?

Stage-level governance, evaluation tests for consistency, prompts available for inspection, and human review gates.

What happens in the first call?

A fit-check + light demo. You leave with an implementation estimate and potential savings range.

From documents to decisions in weeks, not quarters

Start with a guided demo, then scope a 2-4 week pilot.